Reasons to Purchase from Your Local Dealer
When you purchase locally, you'll receive a full product orientation at time of delivery. In addition, you'll be introduced to your local dealership's service, parts and warranty staff who will be there should you ever need them.
Many dealers put their purchasing customers first when it comes time to getting the coach serviced. Don't underestimate the value a local dealer can add to the enjoyment of your RV experience.
WHAT RV BUYERS SHOULD REALIZE...When performing warranty work for a manufacturer on unit that is purchased from another dealer, this work is often not a profitable venture for the dealer. In general, warranty work is not profitable for a dealer unless viewed as an aggregate or combined transaction with the sale of the unit. Customers who buy locally, return for service, parts, upgrades, and as a whole, they represent profitable sales for the dealer. Because dealers are independently owned and operated, they provide priority service and scheduling to customers who have purchased from that dealership, and a relationship is continually fostered. As somewhat of an industry norm, manufacturers typically compensate a dealer for warranty work at a breakeven or perhaps unprofitable rate. This manufacture/delear scenario is much different than receiving warranty work on your Chevrolet automobile, from any Chevrolet dealer in the country.
It can be common, that a dealer may turn away a warranty service if a customer did not purchase from that dealer. When you have bought your RV locally, you can be assured you will be taken care of on your warranty and service work, and may even receive courtesy adjustments and problem solving on your unit, as the dealer appreciates your continued business.
Perhaps you can save a few hundred dollars crossing the state line to buy a unit from an out of state dealer...but the buyer should also consider the issue of warranty work, and how they will obtain service they need in the future.
A. This varies based on the type, engine, transmission, gear ratio of your tow vehicle. We have the knowledge and expertise to match up your tow vehicle to the right type of RV.
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Q. Is a fiberglass exterior or a metal exterior a better type exterior to have on my RV?
A. Both types of exteriors are fine. A fiberglass exterior has some definite advantages like not expanding/contracting with the heat and cold. It also has a nicer look and will hold up better in a hail storm. Typically RV’s with fiberglass exteriors are more expensive than those with aluminum exteriors. Also keep in mind that fiberglass weighs more than aluminum. Feel comfortable with either type of exterior.
Q. What determines a “four season rv”?
A. Four season RV’s are built and designed to withstand extreme temperatures both heat and cold. They typically are better insulated all the way around. They also have the underbelly of the unit completely sealed from the elements. Also the plumbing is either insulated or heated or both to withstand the extreme cold conditions. These units are designed for their owners to be able to live in them for extended periods of time.
Q. How many people can a typical RV accommodate?
A. There are many types of RV’s available. Most RV’s can accommodate at least 6 people, although there are some that will only accommodate 2 people. We do, however, have some RV’s that will accommodate 10-12 people. Just come in and see one of our sales professionals that can find the perfect RV for your family.
Q. Do I need some sort of special equipment to be able to tow an RV?
A. Yes you do. We have the capability to install all of the necessary safety equipment, such as hitches, equalizers, brake controls and wiring, to give our customers peace of mind while towing any type of RV.
Q. Can I tow a boat behind my trailer?
A. A “double tow” situation has many variables. First we only recommend towing a boat or four wheeler trailer behind a fifth wheel. There are some units that are not structurally designed to do this. We will make sure that the RV you are looking at can handle the extra weight and your tow vehicle can handle this as well. We will also make sure that you don’t exceed the length restriction determined by your state. We can also install the necessary hitch and safety equipment to handle a “double tow”.
Q. What do campgrounds typically charge to camp?
A. Depends on what accommodations that you are needing. There are different types of camping. Dry camping will be the least expensive meaning you wouldn’t have to use electricity, water or dump station facilities. Full hook up means that you would need to use electricity, water and dump facilities. There is also campgrounds that just have electrical hook ups that would be priced in between dry and full hook up camping. Prices generally will start from $10.00 and up depending on the accommodations.
Q. How long can I camp not hooked up to electricity?
A. In most situations you can expect to dry camp for several days without electrical or water hook ups. You need to be aware of holding tank size, water usage, as well as amp draw on the RV batteries. We will instruct you on how to camp depending on what type of RV you purchase, to maximize your camping experience.
Q. Does Aloha RV have a parts and service department?
A. We absolutely do. We have one of the largest parts and accessory departments in the state of New Mexico. We also have an award winning service department with master certified RV technicians to take care of any problems you may encounter with your RV.
Q. Do you sell propane?
A. We do. Fill free to bring your tanks to be filled for your RV or your barbeque grill.
Q. Do you sell boats?
A. We do, specializing in Pontoons Boats by Premier.
Q. What is the “Top 50 Dealer Award” all about, that Aloha has enjoyed?
A. The “Top 50 Dealer Award” is an award given to RV dealerships by a panel of industry experts that are unsurpassed in overall business operations, customer care, and professionalism. We are extremely proud to have received this industry distinction each year consecutively since the beginning of the program in 2008. Aloha RV has also enjoyed being the only RV dealership in New Mexico to have been nominated for this special RV industry distinction.
Q. Do I get operating instructions when I purchase an RV?
A. The answer is yes. We provide a thorough walkthrough to our customers when they purchase new or used RV’s from us. We also provide you with a “starter kit” that gives you the necessary items you need to get started on your RV adventures.